Clients have used our services to:

• Build Capacity and Support Collaboration in Multi-Stakeholder Initiatives
• Enhance Employee Effectiveness
• Identify New Business Opportunities
• Deliver High-Impact Executive Presentations
• Clarify Success Requirements for New Business Ventures
  

Building Capacity in a Statewide Initiative to Strengthen Teacher Induction

The Executive Director of a state-wide initiative to improve support for new teachers wanted to increase support for effective collaboration, strategic alignment and to make teachers’ professional contributions visible to their peers. We created a concept map of project goals and objectives. Participants are adding their work to the concept map. The result is a continuously improving knowledge-rich resource that's accessible to all participants.

“As you can imagine, managing a multi-faceted, complex statewide project such as ours is a huge challenge, and sharing lessons learned amongst the many partners is absolutely critical to our success. I am convinced that knowledge sharing via the concept map will help us build capacity and leadership within the project partner teams and beyond, as other educators adapt our strategies to their own settings.

“I believe the map will help all of us hold the “big picture” in our heads as we deal with the minute details of executing our plans. In addition, the shared knowledge will improve the work of each team, and the quality of the final product. Again, thank you for your assistance."- Jeanne Harmon, Executive Director, Center to Strengthen the Teaching
Profession

Identifying & Mapping New Business Opportunities

The Managing Director of S2KM (in the structured settlement industry) has used a series of concept maps we created to for use in executive presentations to prospective business partners, customers and trade associations. He is redefining his industry with the use of these concept maps.

“What I like best about this concept map you created for us is that it shows where key trends intersect and create new business opportunities. It's a very effective sales tool.” -Patrick Hindert, Managing Director, S2KM

High-Impact Executive Presentations

The president of a high-tech retained executive search firm was invited to speak on the new global creative economy at a prestigious forum. Working together we tapped into the expertise and wisdom she'd developed during 20 years of recruiting executives for leading high-tech companies. She used the concept map we created as the basis of her remarks to the 50th Anniversary Conference of the New England Board of Higher Education.

"Working with you allowed me to sort and prioritize all the information in my brain very quickly. And your knowledge elicitation called forth pieces of wisdom I didn't know were there.

"You showed me what I know in such a way
that I was able to craft and present a concise and profound message to a very prestigious audience.
The compliments are still arriving! Thank you."
-Sonja Carson, President, Berkana Int'l./CEO, headhunters.com

A physician and entrepreneur who developed an innovative treatment protocol for chronic non-cancerous pain and addiction, wanted to communicate his innovation to patients and potential business partners. During a series of knowledge elicitation sessions, we developed a suite of concept maps to visually represent Dr. Rotchford’s expert knowledge. He has used the concept maps in presentations to his patients, prospective business partners, and the Board of Health.

"I went home with my head spinning. Not so much about OPAS as with mapping out my concepts regarding pain management for patients. I think it'll be a powerful educational tool."
-James K. Rotchford, MD, Olympic Pain & Addiction
Services (OPAS)

The managing director of S2KM has used concept maps created by our firm in several high-profile professional presentations. He has used “Web 2.0 for Lawyers,” a suite of concept maps and digital knowledge resources, in a series of meetings with the Cincinnati Bar Association to introduce lawyers to internet-based social networking and collaboration technologies.

“The presentation yesterday was very positive. The knowledge model is a remarkable resource that you should advertise. The concept maps represent a valuable learning resource for a growing online audience - lawyers." 'How Does Web 2.0 Impact Lawyers' is accessible as a public document from S2KM’s blog 'Beyond Structured Settlements'– where you and your work are featured.” -Patrick Hindert, Managing Director, S2KM

Performance Enhancement

Nuclear power plant training managers face the challenge of communicating highly technical knowledge essential to safe and effective operation of the plants. Trainers and training managers are using tools and skills introduced by our firm to support performance improvement and to retain critical knowledge essential to plant operation.

“Your contribution was a major factor in making the workshop one of the best in recent history. Your contribution will definitely help improve training performance at nuclear sites in the mid-Atlantic region.” Michael Mann, Vice-Chair Mid-Atlantic Nuclear Training Group Instructo's Workshop

Call Today for a Test Drive

Call to schedule a complimentary 30-minute knowledge elicitation session focused on a question of current importance to your organization.

Barbara Bowen, PhD Managing Director
360.774.6192 barbara@sound-knowledge.com